FREE SHIPPING WITHIN CANADA            

 

PRIVACY POLICY

Last modified on: 09.03.2017

Nella is firmly committed to protecting the privacy of its customers and those who contact us for information. Nella is the sole owner of the information collected on this site. We will not share, sell, or otherwise distribute the financial or personal information of our customers or those who otherwise provide personal information, to any other organizations in any way other than what is disclosed in this document.

This privacy statement discloses the privacy practices for Nellacutlery.ca. If you have questions or concerns regarding this statement, you should first contact the Nella Privacy Department by email at kEncEmailifmqeftlAofmmbdvumfsz/db

We are committed to respecting your privacy. We've structured our site so that, in general, you can visit without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your relationship with us.

More than anything, Nella tries to treat its customers as each one of us would like to be treated. We value our privacy and we value yours, too. It is our goal to make your experience with Nella a safe and positive one.

 

Your personal information is important to us:
Nella recognizes that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously.

 

What information we collect about you:
Nella will not collect or monitor any personal information about you without your consent. Only information you provide Nella with directly will be collected, such as submitting an order on this website, or identifying yourself when requesting information to be sent to you. The only personal information we collect is that which enables us to fulfill your order(s), or supply you any additional information that you request.

 

Nella use of "cookies":
Nella uses "cookies" to enable us to personalise your visits to the Site, simplify the signing-in procedure, keep track of your preferences and to track the usage of the website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser's help screen or manual will tell you how to do this), but please note that this may reduce the functionality of the Sites and other websites. Like all websites, our servers automatically record 'log files' containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our sites are used that help us to monitor and improve the service. We cannot identify you from your log files.

 

Using & disclosing your personal information:

Nella will not use or disclose any specific information about you without your consent, unless required by law. Nella recognizes the trust you place in us when you give us personal information. We will use this information to fulfill your orders and to contact you about your order if needed. However, we will not disclose specific information about you and your business to any other company without your explicit consent.

 

Information & Promotional Emails:
From time to time we may send you relevant information emails regarding products and services which you have previously registered your interest in. If you are receiving promotional information from Nella and do not wish to receive this information any longer, please feel free to contact us and let us know that you would no longer wish to receive promotional e-mails.

 

Storage & security of your details:
Nella will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. In addition, Nella employees and data processors are obliged to respect the confidentiality of any personal information held by Nella. However, Nella will not be held responsible for events arising from unauthorised access to your personal information. We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on Nella the website.

 

 

Accessing, changing & deleting information we keep about you:
Your trust in Nella is very important to us. If at any time, you want to know exactly what personal information we are holding, please contact us. Should you wish to change personal information that is inaccurate or out of date, you can do this by simply editing your profile via your account on the web site.

 

Nella & links to other websites:
Nella provides links to websites outside of the Nella website. These linked sites are not under the control of Nella, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the privacy policies for those sites. Should you be concerned with the conduct of a site which you accessed via a link from the Nella site, please help us to help you, by emailing us at kEncEmailifmqeftlAofmmbdvumfsz/db.

 

Questions or Comments?
Our aim is to be clear and up-front about how we store and use your personal information, so that you may feel reassured and safe when you shop with us. If you need any more information on our privacy policy, or would like to make comments, please email us and we'll get back to you as soon as we can. Thanks!

 

Nella Cutlery & Food Equipment Inc.