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Privacy Policy

Last Updated On: April 22, 2008

Nella is firmly committed to protecting the privacy of its customers and those who contact us for information. Nella is the sole owner of the information collected on this site. We will not share, sell, or otherwise distribute the financial or personal information of our customers or those who otherwise provide personal information, to any other organizations in any way other than what is disclosed in this document.

This privacy statement discloses the privacy practices for If you have questions or concerns regarding this statement, you should first contact the Nella Privacy Department by email at

We are committed to respecting your privacy. We've structured our site so that, in general, you can visit without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your relationship with us.

Your personal information is important to us:
Nella recognizes that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously.

What information we collect about you:
Nella will not collect or monitor any personal information about you without your consent. Only information you provide Nella with directly will be collected, such as submitting and order on this website, or identifying yourself when requesting information to be sent to you. The only personal information we collect is in order to fulfill your orders, or supply you with requested information.

Nella use of "cookies":
Nella uses "cookies" to help enhance your experience on the site. Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Most Web browsers are set to accept cookies as the default. However, if you do not wish to receive any cookies you may set your browser to refuse cookies. If you turn off cookies we cannot, for example, use our online shopping cart, or fill out forms automatically with details you have previously given us.

The use of cookies can enhance your experience on the Nella site, by remembering information that you have previously given to us. They can make it easier for you to fill out forms and shop online.

Cookies themselves do not contain personal information about you, although the cookie may identify the user's browser. And cookies used on this site do not pose any security risk for you computer, we use cookies to help not harm.

Using & disclosing your personal information:
Nella will not use or disclose any specific information about you without your consent, unless required by law. Nella recognizes the trust you place in us when you give us personal information. We will use this information to fulfill your orders and to contact you about your order if needed. However, we will not disclose specific information about you and your business to any other company without your explicit consent.

Information & Promotional Emails:
From time to time we may send you relevant information emails regarding products and services which you have previously registered your interest in. If you are receiving promotional information from Nella and do not wish to receive this information any longer, please feel free to contact us and let us know that you would no longer wish to receive promotional e-mails.

Storage & security of your details:
Nella will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. In addition, Nella employees and data processors are obliged to respect the confidentiality of any personal information held by Nella. However, Nella will not be held responsible for events arising from unauthorised access to your personal information. We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on Nella the website.

Accessing, changing & deleting information we keep about you:
Your trust in Nella is very important to us. If at any time you want to know exactly what personal information we are holding at any particular time, please contact us. Should you wish to change personal information that is inaccurate or out of date, you can do this by simply editing your profile via your account on the web site. You may even permanently remove your details from the Nella databases.

Nella & links to other websites:
Nella provides links to websites outside of the Nella website. These linked sites are not under the control of Nella, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the privacy policies for those sites. Should you be concerned with the conduct of a site which you accessed via a link from the Nella site, please help us to help you, by emailing us at

Further information on privacy:
This is Nella's current Privacy Statement. Nella may at any time vary the Privacy Statement by publishing the varied Privacy Statement on the Nella website.

More than anything, Nella tries to treat its customers as each one of us would like to be treated. We value our privacy and we value yours, too. It is our goal to make your experience with Nella a safe and positive one.

Questions or Comments?
Our aim is to be clear and up-front about how we store and use your personal information, so that you may feel reassured and safe when you shop with us. If you need any more information on our privacy policy, or would like to make comments, please email us and we'll get back to you as soon as we can. Thanks!

Robert Nella
Veronika Rados

Nella Cutlery & Food Equipment Inc.


Please get in touch with us by mail or email:

Nella Cutlery Inc
1655 Finfar Court
Mississauga, Ontario
Canada L5J 4K1